- Return Policy
- Terms of Use Policy
- Privacy Policy
Oneida Privacy Policy:
Your privacy and Oneida.com:
Oneida respects your privacy and is committed to protecting you while on our site. We have developed this privacy policy to explain our position on privacy issues and how they relate to the use of Oneida.com.
How we use email:
Oneida solicits email addresses for communications purposes. We will use email as our primary method of communication with our customers to announce special events and promotions, product-related announcements and contest winners.
Cookie files:
Oneida.com uses files called cookies to track user sessions on our site. A cookie is a small file placed on your computer from a web server containing a unique ID for your computer. Cookies enable us to customize your shopping experience and provide you with relevant content and offers. The cookie file does not contain any personally identifying information, and cannot control or access your computer or files located on your computer.
Collection of personally identifying information:
When you place an order at Oneida.com, all personally identifying information (Name, Email Address, Address, Credit Card Number) is submitted via secured connection, and stored in a controlled, limited access environment. The information that we collect in this manner is required to fill your order.
Oneida will also ask for information in site surveys to assist in market research, product development and site design:
This information is analyzed in aggregate to determine consumer trends and to obtain feedback on the functionality and appeal of our web site.
The Oneida Patterns for a Lifetime enrollment form:
This form requires basic personally identifying information, which enables us to contact you about your Patterns for a Lifetime pattern.
How we use information we collect:
For the most part information that is collected from Oneida.com, whether anonymous or identifiable, is used solely by Oneida to enhance our product selection, pricing and overall web experience. We do not share, sell or rent any information collected from Oneida.com to any third party with the exception of Patterns for a Lifetime enrollment information. There are two opt-in check boxes in the Patterns for a Lifetime form which you may mark to receive additional offers from Oneida
and/or our marketing partners.
Checkout:
Although our checkout procedure requires you to provide an email address in order to process your order, you may opt out of receiving future emails from Oneida by un-marking the opt-in box located below the email address section during checkout.
User submitted content:
Oneida Ltd. reserves the right to edit “Gift Message” comments for form and content.
Questions and comments:
See the Contact Us section if you have any additional comments or questions. We are always happy to answer your questions and listen to your thoughts and suggestions.
Oneida reserves the right to alter our privacy policy at any time:
Any revisions or additions to our privacy policy will be posted here for public viewing at least ten days prior to their effective date.



