Customer Service

Our shipping and processing charges are based on the total amount of your purchase. These charges are designed to cover the cost of processing your order, handling and packaging the products you have ordered, and delivering them to you and/or the recipients you designate. You will receive an email confirmation verifying that your order has been shipped. See the tables below for Standard, UPS next day, and UPS second day shipping rates. UP1 & UP2 shipments may require a signature.

Oneida reserves the right to assess a shipping & handling fee to large volume orders.

View Estimated Shipping Times

Continental US (Excludes Alaska & Hawaii)
Freight / Handling Charges for UPS Ground Shipments

Regular UPS Ground rates:
Purchases of $ 0.00 to $15.00 = $ 6.50
Purchases of $15.01 to $25.00 = $ 8.50
Purchases of $25.01 to $45.00 = $ 10.50
Purchases of $45.01 to $65.00 = $12.00
Purchases of $65.01 to $90.00 = $15.00
Purchases of $90.01 to $125.00 = $18.00
Purchases of $125.01 to $200.00 = $22.00
Purchases of $200.01 or more = $24.00

Express shipping and handling charges will be added to your order based on the amount of your purchase.
*Add $15 extra to regular ground rates for all second day air orders.
*Add $25 extra to regular ground rates for all next day air orders.

Orders will be shipped via UPS ground unless you opt to pay extra for next day air or second day air. For orders being shipped to Alaska or Hawaii, please see state specific charts. Unfortunately at this time we are unable to ship to any other International addresses.

Alaska
Freight / Handling Charges for UPS Ground Shipments

Purchases of $ 0.00 to $15.00 = $24.00
Purchases of $15.01 to $25.00 = $28.00
Purchases of $25.01 to $45.00 = $30.00
Purchases of $45.01 to $65.00 = $34.00
Purchases of $65.01 to $90.00 = $38.00
Purchases of $90.01 to $125.00 = $42.00
Purchases of $125.01 to $200.00 = $48.00
Purchases of $200.01 or more = $54.00

Express shipping and handling charges will be added to your order based on the amount of your purchase.
Add $15 extra to regular ground rates for all second day air orders.
Add $25 extra to regular ground rates for all next day air orders.

Hawaii
Freight / Handling Charges for UPS Ground Shipments

Purchases of $ 0.00 to $15.00 = $12.00
Purchases of $15.01 to $25.00 = $15.00
Purchases of $25.01 to $45.00 = $20.00
Purchases of $45.01 to $65.00 = $25.00
Purchases of $65.01 to $90.00 = $30.00
Purchases of $90.01 to $125.00 = $35.00
Purchases of $125.01 to $200.00 = $40.00
Purchases of $200.01 or more = $45.00

Express shipping and handling charges will be added to your order based on the amount of your purchase.
Add $15 extra to regular ground rates for all second day air orders.
Add $25 extra to regular ground rates for all next day air orders.