Your complete satisfaction is our primary concern. When you need us, we are here to help:
To contact us via phone:
United States Customers (1-888-263-7195)
Monday thru Thursday 8:00 am - 4:30 pm EST
Friday 8:00 am - 3:30 pm EST
Monday thru Thursday 8:00 am - 4:30 pm EST
Friday 8:00 am - 3:30 pm EST
Canadian Customers (1-800-341-3332)
Monday thru Thursday 8:00 am - 4:30 pm EST
Friday 8:00 am - 3:30 pm EST
Monday thru Thursday 8:00 am - 4:30 pm EST
Friday 8:00 am - 3:30 pm EST
For Returns, please follow the instructions on our return policy.
To contact us via mail, write to:
Oneida Ltd.
PO Box 1
Oneida, New York 13421-2899
To contact us via email, please fill out this form. Our normal response time for email inquiries is 2-3 business days.
