Flatware
Full 25 Year Warranty
Each piece of this fine quality Oneida stainless is warranted against original defects in workmanship and materials for 25 years from the date of the original purchase.
If any piece fails to conform to this warranty, return the piece to Oneida Ltd.,(1-800-877-6667) at the address below. Oneida Ltd. will, at its option, refinish or replace the affected piece (not complete set) at no charge. A similar piece will be used for replacement if the original pattern is no longer available.
This warranty does not cover any damage or defects caused by misuse, abuse or failure to use proper care in accordance with the instructions provided.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Oneida Silversmiths
Return Goods Department
163 Kenwood Ave
Oneida, New York 13421
Full Lifetime Warranty
Each piece of fine quality Oneida stainless is warranted against original defects in workmanship and materials for the lifetime of the original owner.
If any piece fails to conform to this warranty, return the piece to Oneida Ltdcat the address below, Oneida Ltd., will at its option refinish or replace the piece at no charge.
This warranty does not cover any damage or defects caused by misuse, abuse or failure to use proper care in accordance with the instructions provided.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
For Flatware warranty information please call 1-800-T-SPOONS (1-800-877-6667)
Oneida Silversmiths
Return Goods Department
163 Kenwood Ave
Oneida, New York 13421
Kitchenware
Robinson Home is a marketer of high quality kitchen tools, gadgets, barware, and cutlery that is currently sold under the Oneida name. Feel confident buying these exceptional items as they come with this worry-free warranty.
Robinson Home promises to replace any Oneida product sold through the Robinson Company that breaks during normal household use. If you have a problem and need a replacement under the terms of the warranty, just send the product to:
Product Replacement Services
c/o Robinson Home Products Inc.
2615 Walden Ave.
Buffalo, NY 14225
Customer service questions can be directed to Robinson Home Products at 1-800-245-2433
Customerservice@robinsonus.com
http://www.robinsonknife.com/
This warranty gives you specific legal rights which may vary from state to state. Manufactured under license from Oneida Ltd. By Robinson Home.
Bakeware
Bradshaw International, Inc is a marketer of quality cookware and bakeware sold under the Oneida name. You’ll find these popular products in grocery and big box retailers across the USA and Oneida Outlet stores. These items are also covered by a warranty.
Bakeware Warranty:
Each piece of Oneida Harmony bakeware is warranted for the lifetime of the product against defects in workmanship and materials, excluding damage caused by misuses, abuse or failure to adhere to instructions provided. If any piece fails to conform to this warranty, please call Bradshaw International at 1-800-878-0196. At their option, Bradshaw International will replace (with an equivalent piece if the original design is no longer available) the nonconforming pieces.
Roaster Warranty:
Each Oneida Cookware product is warranted for ten years from the date of original purchase against original defects in workmanship. and materials, excluding damage caused by misuses, abuse or failure to adhere to instructions provided. If any piece fails to conform to this warranty, please call Bradshaw International at 1-800-878-0196. At their option, Bradshaw International will replace (with an equivalent piece if the original design is no longer available) the nonconforming pieces.
Warranty claims must be accompanied by proof of purchase and mailed to:
Bradshaw International, Inc
Attn. Encore Consumer Returns
9409 Buffalo Avenue
Rancho Cucamonga, CA 91730
• Customer Service inquires can be directed to
Bradshaw International:
1-800-878-0196
bschafer@goodcook.com
http://www.goodcook.com/
Immaculate Cookware
Oneida Immaculate Stainless Steel Cookware is warranted for 5 years from the date of original purchase against defects in materials and workmanship when used under normal household conditions in compliance with the instructions provided. This warranty does not cover any damage or defects caused by accident, misuse, abuse, use in commercial establishments or failure to adhere to the manufacturing's use and care instructions. Scratches, scores, pits, discoloration or damage from overheating or other misuses are not covered by this warranty. If you believe this product fails to conform to this warranty, return it postage paid with your name and address, date, place and proof of purchase to Oneida Ltd, (1-800-877-6667) at the address below.
Oneida Silversmiths
Return Goods Department
163 Kenwood Ave
Oneida, New York 13421
Product found to be defective will be either refinished or replaced at Oneida's option; a similar piece will be used for replacement if the original pattern is no longer available. A shipping and handling charge will be included with this service. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Please click here to review our return policy.
