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Your privacy and Oneida.com:
How we use email:
When you opt-in to receive emails from Oneida, we will use email as a method of communication with you to announce special events and promotions, product-related announcements, and contest winners.
Cookie files and Web beacons:
Oneida.com uses files called cookies to track user sessions on our site. A cookie is a small file place on your computer from a web server containing a unique ID for your computer. Cookies enable us to customize your shopping experience and provide you with relevant content and offers. The cookie file does not contain any personally identifying information, and cannot control or access your computer or files located on your computer. Oneida may also use Web beacons, sometimes called a “clear GIF”, which may be linked to cookies.
Collection of personally identifying information:
When you place an order at Oneida.com for yourself or for others, all personally identifying information (such as name, email address, postal/residence address, credit card number) is submitted via secured connection, and stored in a controlled, limited access environment. The information that we collect in this manner is required to fill your order.
Oneida may also ask for information in site surveys to assist in market research, product development and site design:
This information is analyzed in aggregate to determine consumer trends and to obtain feedback on the functionality and appeal of our web site.
The Oneida Patterns for a Lifetime enrollment form:
This form requires basic personally identifying information, which enables us to contact you about your Patterns for a Lifetime pattern.
How we use information we collect:
If you supply us with a postal address, Oneida, Ltd. may send to the address catalogs and other mailings regarding new products and services. If you do not wish to receive these mailings, please let us know by calling us at 888-263-7195
We may establish a relationship with certain companies that perform shipping and delivery, commercial financing, consumer networking, and other services and promotions for or to our website visitors and customers. These companies have access to personal information needed to perform their functions, and are contractually obligated to maintain the confidentiality and security of the data. They are restricted from using this data for other purposes, and may not alter or resell the data.
We do not knowingly collect – either passively or actively – any information about children under thirteen years old. Anyone using our site represents that they are of a majority age and may enter into legally binding contracts. A parent or guardian of such a child may call us at 888-263-7195 to have any information about that child deleted from our databases.
Although our checkout procedure requires you to provide an email address in order to process your order, you may opt out of receiving future emails from Oneida by un-marking the opt-in box located below the email address section during checkout. We are not responsible for pricing, typographical, or other errors.
User submitted content:
Oneida Ltd. reserves the right to edit “Gift Message” comments for form and content.
Questions and comments:
See the Contact Us section if you have any additional comments or questions. We are always happy to answer your questions and listen to your thoughts and suggestions. If you would like us to correct or delete any of your personally identifiable information, please notify us via the Contact Us section.
Oneida.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.