Oneida International

From our inception, Oneida Ltd. has focused on International markets.   We have experience manufacturing and selling tableware on five continents over three centuries!  To learn more about the availability or our products worldwide, contact us.

Oneida Ltd. products are available for your  business throughout the world, including Australia, Asia/Pacific, Canada, Mexico, Latin America, the Middle East, Africa and Europe including the UK, Ireland, and Continental Europe.

International Addresses and Contacts:

For discontinued Oneida/Sant' Andrea/Viners cutlery patterns with 7pc place settings, please contact:

CutlerySearch, Carmarthenshire, SA33 5AT, Wales, U.K.
Website: www.cutlerysearch.com

Canada Customer Service

Phone: 800-341-3332
Email: mailto:WebOrders@theOneidaGroup.com

Latin America

Oneida, S.A. de CV.
Edificio World Trade Center
Montecito #38
Piso 33 Oficinas 33 y 34
Col. Napoles, Mexico D.F.
C.P.  03810

Phone: 52-55-9000-4171
Fax: 52-55-9000-4180
Email: Oneida.Mexico@oneida.com 

Mexico

David Siebert
Vice President International Sales
1.616.780.3279
dave.siebert@theoneidagroup.com

Carmen Parada-Meyer
Export Sales Manager
1.315.361.3253
carmen-parada-meyer@theoneidagroup.com 

Anchor Hocking Company

519 Pierce Avenue
Lancaster, Ohio 43130, U.S.A.
1-800-562-7511
consumer@anchorhocking.com

 

Oneida China Office –Oneida (Guangzhou) Foodservice Ltd.


The Oneida China office, a wholly owned and invested enterprise of Oneida Ltd. is based in Guangzhou (Canton), on the Pearl River delta China. It was established in 2003 as a front line and innovative procurement office. Experiencing Rapid growth ever since its foundation, Oneida China office evolves strategically into a fully functioning operation, complemented with Sales & Marketing, Customer Service, Logistics, Procurement & Planning, Quality Assurance, Financing and Administration Departments.

Oneida China office now covers operations in Asia Pacific. Oneida foodservice sales professionals are based in key cities of Beijing, Shanghai, Guangzhou and Hong Kong and ably enhanced by our key distributors spread over China, Hong Kong SAR, Macau SAR, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, Taiwan, Korea, Japan, India, Bangladesh and Maldives. Oneida China enjoys a high reputation for its excellent hotel project performance with world chain hotels including Marriott, Four Seasons Group, Inter-continental Group, Starwood, Venetian Sands Group, Hilton, Hyatt and many more.

Oneida China offers complete solutions for tableware for any dining establishments in Asia Pacific, from Luxury dining to casual dining and from flatware to buffetware. Our up-to-date and classic design of tableware satisfies diversified dining demands. 

Please contact us for any inquiry about products.

Contact us:

David Siebert
Vice President International Sales
1.616.780.3279
dave.siebert@theoneidagroup.com

Carmen Parada-Meyer
Export Sales Manager
1.315.361.3253
carmen-parada-meyer@theoneidagroup.com

Anchor Hocking Company

519 Pierce Avenue
Lancaster, Ohio 43130, U.S.A.
1-800-562-7511
consumer@anchorhocking.com

Sales & Marketing Department: 

Mr. Tony Feng-South China Sales Manager
Mobile: +86-18819810097
Email:tony.feng@oneida.cn
Sales Territory: Guangdong Province, Hainan Province, Chongqing, etc.

Mr. Frank Fan -East China Sales Manager
Mobile: +86-13817713526
Email: frank.fan@oneida.cn
Sales Territory: Jiangsu Province, Zhejing Province, Shanghai, etc. 

Mr. Nick Sui-North China Sales Manager
Mobile: +86-13718836557
Email: nick.sui@oneida.cn 
Sales Territory: Hebei Province, Shandong Province, Liaoning Province,
Tianjin, Beijing, etc. 

Ms. Minnie Zheng -Marketing coordinator
Tel: +86-20-38780612 ext 810
Fax: +86-20-38780613
Email: minnie.zheng@oneida.cn

l        North China Sales Territory.

l        South China Sales Territory

l        East China Sales Territory

Customer Service & Logistics Department

Manager Customer Service & Logistics: Mr Gary Wei
Tel: +86-20-38780612-821
Fax: +86-20-38780613
Email: gary.wei@oneida.cn

Senior Customer Service Representative: Ms. Amanda Xu
Tel: +86-20-38780612-817
Fax: +86-20-38780613
Email: amanda.xu@oneida.cn

Senior Customer Service Representative: Ms. Mandy Li
Tel: +86-20-38780612-834
Fax: +86-20-38780613
Email: mandy.li@oneida.cn

 

Asia Pacific Distributors:

China Mainland Distributor :

Elegant State Limited

Add: 253 Kuixing Road, Dongsheng Town, Zhongshan City, Guangdong, China
Tel: +86-760-22216282
Fax: +86-760-22216283
Email: hkg@elegantstate.com.hk

First Asia Trading Co., Ltd.
Add:Rm 502,No.2452,Wanhangdu Rd.Shanghai
Tel:86-21-51786788  
Fax:86-21-51786758
Email:firstasia99@msn.com

GBSS Trading Company
Add: 168# Banbi Dian, Chaoyang District, Beijing

Tel: +010-87744773
Fax: +010-87744773

Email:gbss@yahoo.cn

Hong Kong & Macau : 

Global Hotelware Ltd.
Add: 1601, 16/F1 Chinachem Hollywood Center, 1-13 Hollywood Road, Central Hong Kong.
Tel: +852-21479000
Fax: +852-21479090
Email:umesh@globalhotelware.com

Singapore : 

Q Industries & Trade Pte Ltd
Add: 40 Jalan Pemimpin# 03-09 Tat Ann Building Singapore 577185
Tel: +65-62599688
Fax: +65-635360595
Email: sales@qindustries.com 

Malaysia : 

Q Industries & Enterprise (M) Sdn. Bhd. (245711-x)
Add: 29, JalanTPP1/1, Tamanndustries Puchong, 47160Puchong, Selangor, Malaysia
Tel: +603-8062- 3585
Fax: +603-8062 -1885
Email: qie@qindustries.com

Vietnam : 

Q Industries & Trade Co., Ltd
Add: 170 Nguyen Dinh Chieu Ward 6, District 3Ho Chi Minh City, Vietnam
Tel: +84-839306942
Fax: +848-3930-6944
Email: salesvn@qindustries.com 


Add: Room 201, 3 Pham Huy Ich Street,Nguyen Trung Truc Ward,Ba Dinh District,Hanoi,Vietnam
Tel: +84 4 3927 5384
Fax: +84 4 39275385
Email: saleshn@qindustries.com

Indonesia : 

PT Qulinari Indopura Trisakti
MGK Kemayoran, Kanto Block E-18,Jalan Angkasa Kav B-6,Jakarta Pusat 10610, Indonesia
Tel: +62-21 -6586- 7837  
Fax: +62 -21- 6586-7838
Email: salesjkt@qindustries.com 

Thailand : 

Italasia Trading (Thailand) Co., Ltd
Add: 30Fl. Oriflame Asoke Tower 253 Sukhumvit 21, Bangkok 10110
Tel +662-261-79990-9
Fax: +662-261-8700
Email: adolfo@loxinfo.co.th

Philippines : 

Cornerstone International Philippines 
Add: 120 Sto. Domingo Avenue, Quezon City, Philippines 1114       
Tel: +63-2-712 3899; 7123893; 415 3601 to 02
Fax: +63-2-7123871    
Email: jen@cornerstonehotelware.com

India :

Eagle Forgings Hotel/Restaurant Equipment DIV.
Add: C71, Okhla Industrial Area, Phase-I, New Delhi -20, India.
Tel: +91-11-41679640
Fax: +91-11-41679624
Email: ajay@eagle-grp.com 

Japan :

Rick Co.,Ltd Tokyo 
Contact: Mr Tomoyuki Kobayashi
Tel: +81-8333451
Fax: +81-58333453
Email:kobayashi@rick-inc.com

South Korea :

Heung Jean Buying Office  
Add: #801, Korea Bldg.,44-12 Yeoido-Dong, Yeungdeungpo-ku,Seoul Korea 
Contact:Mr Kim
Tel: +82-2-785-0505  
Fax: +82-2-761-1512/82-2-785-0794
Email: hjbo1@yahoo.co.kr & hjbo2@yahoo.co.kr
 
奥耐达(广州)餐饮用具有限公司:

奥耐达(广州)餐饮用具有限公司成立于2003年,前身为美国奥耐达亚太区采购代表处,是美国奥耐达有限公司在中国唯一的全资子公司。自公司成立起,业务不断扩展,如今我们已建立了完善独立的公司部门,包括销售和市场部、客服和物流部、采购部、质检部、行政部和财务部。

奥耐达(广州)业务覆盖亚太区:我们在中国成立了国内销售部,专业的销售人员覆盖中国三大城市:北京、上海和广州。 在亚太区,我们的经销商覆盖香港、澳门、新加坡、马来西亚、泰国、越南、印度尼西亚、菲律宾、台湾、韩国、日本、印度、孟加拉和马尔代夫等地。奥耐达一直以其卓越的产品品质以及优质的采购方案享誉亚太区,在各国际连锁酒店中得到高度认可。如今,许多国际酒店集团都与我们有愉快的合作,如万豪、四季、洲际、喜达屋、威尼斯、希尔顿、凯悦等。 

针对亚太市场的特点,奥耐达(广州)向各类餐饮酒店提供了全套优质的餐具采购方案。从奢华酒店到日常餐饮,从刀叉到大型自助餐具,我们经典与现代结合的各类餐具款式定能满足您高标准的要求。

如对我们的产品有任何疑问,欢迎联系我们。

 

联系方式:
奥耐达(广州)餐饮用具有限公司
地址:中国广东省广州市体育东路138号金利来大厦2908-2910室
电话:+86-20-38780612 传真:+86-20-38780613
Email:info@oneida.cn

Greg L Woodhall -亚洲区经理
电话:+852-53135085传真:: +44(0)87515085

销售和市场部: 
冯先生-华南地区销售经理
电话: +86-18819810097
Email:tony.feng@oneida.cn
 
范先生-华东地区销售经理
电话:+86-13817713526
Email:frank.fan@oneida.cn
 
隋先生-华北地区销售经理
电话:+86-13718836557
Email:nick.sui@oneida.cn

郑小姐-市场专员
电话:+86-20-38780612 分机 810
Email:minnie.zheng@oneida.cn

客服与物流部
魏先生-客服&物流部经理
电话:+86-20-38780612分机821
邮箱:gary.wei@oneida.cn

徐小姐-客服专员
电话:+86-20-38780612 分机817
Email:amanda.xu @oneida,cn

李小姐-客服专员
电话:+86-20-38780612分机834
邮箱:mandy.li@oneida.cn

中国经销商:
中山市骏翼酒店物料有限公司
地址:广东省中山市东升镇葵兴大道253号第二,三层。
电话:+86-760-22216366传真: +86-760-22216283
Email:hkg@elegantstate.com.hk

上海泛亚经贸有限公司
地址:上海市万航渡路2452号DOHO园区A502室
Tel: 86-21-51786788  
Fax:86-21-51786758
Email:firstasia99@msn.com

北京国邦盛世商贸有限公司
地址:北京市朝阳区半壁店168号
电话:86-10-87744772/ 87744773   
FAX: 86-10-87744772/ 87744773

香港和澳门总经销商:
冠博有限公司
地址:香港中环荷李活道1-13号华懋荷里活中心16楼1601室
电话:+852-21479000 传真:+852-21479090
Email:umesh@globalhotelware.com

THE ONEIDA GROUP


GDPR Privacy Notice

Effective May 25, 2018


Introduction

This GDPR Privacy Notice is a supplement to our Privacy Policy and concerns certain personal data we have collected about residents of the countries in the European Union, consisting of the European Economic Area, Switzerland, and to the extent that the United Kingdom is no longer a member of the European Union, the United Kingdom (the “EU” or the “European Union”). It explains why we have that information, how we use and handle it, and your rights to that information, all as required by the European Union’s General Data Protection Regulation (“GDPR”). 

 

What personal data do we hold?


Data You Provide to Us

We may collect your personal contact information such as name, email address, phone number, and country of residence, and financial account information in order to process payment for your purchases.

Data from Others

We may receive personal data about you from our vendors or affiliates, such as your personal contact information (name, home or business address, email address, phone number, and country of residence), in the context of providing to servicing and support to our customers.

 

Where did we get your personal data?

We collect your personal data when you ask us to contact you, or when you place an order for our products and services.  Your failure to provide this information means we cannot fulfill your request. We may also collect your contact information when you provide it by using our Website, as well as your IP address and other information about your activity on our Website, such as what pages you visit. We may also receive personal data when we are working on the resolution to our customers’ problems.

 

What is our purpose for holding your personal data?

Our lawful basis for holding your information depends on the circumstances under which we acquired it:

Type of Information

Lawful Basis for Processing

Customer and prospective customer contact information collected in connection with an order or an inquiry

For fulfillment of a contract

Customer and prospective customer contact information collected for use in marketing additional products and services

Consent or Legitimate Interest

Personal data of our customers’ customers collected for use in filling orders for our products and services

For fulfillment of a contract

What we do with your personal data

We use your details so that we can communicate with you by email or phone and inform you of our services, the status of your order, or questions about payment of your invoice. We may also collect your IP address and details concerning your activity while on our Website in order to understand your interests and preferences.

The personal data we hold is stored and processed securely in line with the information security measures and guidance standard in our industry.  We have implemented appropriate technical and organizational measures designed to prevent the unauthorized disclosure of your personal data, taking into account the level of risk associated with the processing of your personal data.

If we receive your personal data in the context of providing problem solving services to our customers, we will securely accept that data, segregate it from other customer data, and limit access to the data. We will delete the data once the issue is resolved.

Cross Border personal data transfers

Your personal data may be transferred to and stored at our servers located in the United States. The United States has personal data privacy laws that are different from your country. While the United States has not received an adequacy decision from the European Union Commission, we will ensure that it is protected in a manner that is consistent with how your personal data is protected if it was processed in your country.  

What we don’t do with your personal data

We do not pass your information to anyone else apart from our business services partners as necessary to provide you with the products and services you have requested. We do not use any automated systems relating to your personal data. 

 

How long do we keep your personal data?

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or we have obtained your consent.

 

What are my personal data rights?

You have the following rights concerning your personal data that we hold and process that you can exercise at any time:

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct personal data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the personal data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the personal data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the process below.
All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.

 

Who do I contact if I have an issue with my personal data that you hold?

Please contact our Privacy Officer at dataprivacyoffice@theoneidagroup.com.

 

How do I make a complaint about how my personal data is being held or processed?

If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer as follows:

By Email: 

dataprivacyoffice@theoneidagroup.com

By Mail:              

The Oneida Group Inc.
200 S. Civic Center Drive, Suite 700
Columbus, Ohio 43215
Attention.  Privacy Officer
                 

If you are not satisfied with our response you can complain to the data protection authority for the country in which you reside.

This GDPR Privacy Notice was last updated on May 25, 2018.

© 2019 The Oneida Group Inc. All rights reserved. Oneida, Anchor Hocking, and all pattern names are trademarks of The Oneida Group Inc. and its subsidiaries.