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Oneida International


From our inception, Oneida Ltd. has focused on International markets.   We have experience manufacturing and selling tableware on five continents over three centuries!  To learn more about the availability or our products worldwide, contact us.

Oneida Ltd. products are available for your  business throughout the world, including Australia, Asia/Pacific, Canada, Mexico, Latin America, the Middle East, Africa and Europe including the UK, Ireland, and Continental Europe.


International Addresses and Contacts:

 For discontinued Oneida/Sant' Andrea/Viners cutlery patterns with 7pc place settings, please contact:

 CutlerySearch, Carmarthenshire, SA33 5AT, Wales, U.K.


Canada Customer Service

Phone: 800-341-3332

Latin America
Oneida, S.A. de CV.
Edificio World Trade Center
Montecito #38
Piso 33 Oficinas 33 y 34
Col. Napoles, Mexico D.F.
C.P.  03810

Phone: 52-55-9000-4171
Fax: 52-55-9000-4180



David Siebert

Vice President International Sales


Carmen Parada-Meyer

Export Sales Manager



Anchor Hocking Company

519 Pierce Avenue

Lancaster, Ohio 43130, U.S.A.


Oneida China Office –Oneida (Guangzhou) Foodservice Ltd.

The Oneida China office, a wholly owned and invested enterprise of Oneida Ltd. is based in Guangzhou (Canton), on the Pearl River delta China. It was established in 2003 as a front line and innovative procurement office. Experiencing Rapid growth ever since its foundation, Oneida China office evolves strategically into a fully functioning operation, complemented with Sales & Marketing, Customer Service, Logistics, Procurement & Planning, Quality Assurance, Financing and Administration Departments.


Oneida China office now covers operations in Asia Pacific. Oneida foodservice sales professionals are based in key cities of Beijing, Shanghai, Guangzhou and Hong Kong and ably enhanced by our key distributors spread over China, Hong Kong SAR, Macau SAR, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, Taiwan, Korea, Japan, India, Bangladesh and Maldives. Oneida China enjoys a high reputation for its excellent hotel project performance with world chain hotels including Marriott, Four Seasons Group, Inter-continental Group, Starwood, Venetian Sands Group, Hilton, Hyatt and many more.


Oneida China offers complete solutions for tableware for any dining establishments in Asia Pacific, from Luxury dining to casual dining and from flatware to buffetware. Our up-to-date and classic design of tableware satisfies diversified dining demands. 


Please contact us for any inquiry about products.

Contact us:

David Siebert

Vice President International Sales


Carmen Parada-Meyer

Export Sales Manager



Anchor Hocking Company

519 Pierce Avenue

Lancaster, Ohio 43130, U.S.A.





Sales & Marketing Department: 


Mr. Tony Feng-South China Sales Manager

Mobile: +86-18819810097


Sales Territory: Guangdong Province, Hainan Province, Chongqing, etc.


Mr. Frank Fan -East China Sales Manager

Mobile: +86-13817713526



Sales Territory: Jiangsu Province, Zhejing Province, Shanghai, etc.



Mr. Nick Sui-North China Sales Manager

Mobile: +86-13718836557



Sales Territory: Hebei Province, Shandong Province, Liaoning Province,

Tianjin, Beijing, etc.



Ms. Minnie Zheng -Marketing coordinator

Tel: +86-20-38780612 ext 810 Fax: +86-20-38780613




l        North China Sales Territory.

l        South China Sales Territory

l        East China Sales Territory

Customer Service & Logistics Department

Manager Customer Service & Logistics: Mr Gary Wei

Tel: +86-20-38780612-821 Fax: +86-20-38780613



Senior Customer Service Representative: Ms. Amanda Xu

Tel: +86-20-38780612-817 Fax: +86-20-38780613




Senior Customer Service Representative: Ms. Mandy Li

Tel: +86-20-38780612-834 Fax: +86-20-38780613



Asia Pacific Distributors:

China Mainland Distributor :


Elegant State Limited

Add: 253 Kuixing Road, Dongsheng Town, Zhongshan City, Guangdong, China

Tel: +86-760-22216282 Fax: +86-760-22216283


First Asia Trading Co., Ltd.

Add:Rm 502,No.2452,Wanhangdu Rd.Shanghai

Tel:86-21-51786788   Fax:86-21-51786758

GBSS Trading Company

Add: 168# Banbi Dian, Chaoyang District, Beijing

Tel: 010-87744773 Fax: 010-87744773


Hong Kong &Macau : Global Hotelware Ltd.

Add: 1601, 16/F1 Chinachem Hollywood Center, 1-13 Hollywood Road, Central Hong Kong.

Tel: +852- 2147 9000 Fax: +852-2147 9090



Singapore : Q Industries & Trade Pte Ltd

Add: 40 Jalan Pemimpin# 03-09 Tat Ann Building Singapore 577185

Tel: +65-6259 9688 Fax:+65- 63536 0595




Malaysia : Q Industries & Enterprise (M) Sdn. Bhd. (245711-x)

Add: 29, JalanTPP1/1, Tamanndustries Puchong, 47160Puchong, Selangor, Malaysia

Tel: +603-8062- 3585 Fax: +603-8062 -1885



Vietnam : Q Industries & Trade Co., Ltd

Add: 170 Nguyen Dinh Chieu Ward 6, District 3Ho Chi Minh City, Vietnam

Tel: +84 8 3930 6942 Fax:+848 -3930- 6944


Add: Room 201, 3 Pham Huy Ich Street,Nguyen Trung Truc Ward,Ba Dinh District,Hanoi,Vietnam

Tel: +84 4 3927 5384 Fax: +84 4 39275385



Indonesia : PT Qulinari Indopura Trisakti

MGK Kemayoran, Kanto Block E-18,Jalan Angkasa Kav B-6,Jakarta Pusat 10610, Indonesia

Tel: +62-21 -6586- 7837   Fax: +62 -21- 6586-7838



Thailand : Italasia Trading (Thailand) Co., Ltd

Add: 30Fl. Oriflame Asoke Tower 253 Sukhumvit 21, Bangkok 10110

Tel +662-261-79990-9 Fax: +662-261-8700



Philippines : Cornerstone International Philippines 

Add: 120 Sto. Domingo Avenue, Quezon City, Philippines 1114       

  Tel: +63-2-712 3899; 7123893; 415 3601 to 02

Fax: +63-2-7123871    




India : Eagle Forgings Hotel/Restaurant Equipment DIV.

Add: C71, Okhla Industrial Area, Phase-I, New Delhi -20, India.

Tel: +91-11-41679640 Fax: +91-11-41679624



Japan : Rick Co.,Ltd Tokyo 

Contact: Mr Tomoyuki Kobayashi

Tel: +81 -833 3451 Fax+81-5833 3453


South Korea : Heung Jean Buying Office  

Add: #801, Korea Bldg.,44-12 Yeoido-Dong, Yeungdeungpo-ku,Seoul Korea 

Contact:Mr Kim

Tel: +82-2-785-0505  Fax: +82-2-761-1512/82-2-785-0794

Email: &





奥耐达(广州)业务覆盖亚太区:我们在中国成立了国内销售部,专业的销售人员覆盖中国三大城市北京、上海和广州。 在亚太区,我们的经销商覆盖香港、澳门、新加坡、马来西亚、泰国、越南、印度尼西亚、菲律宾、台湾、韩国、日本、印度、孟加拉和马尔代夫等地。奥耐达一直以其卓越的产品品质以及优质的采购方案享誉亚太区,在各国际连锁酒店中得到高度认可。如今,许多国际酒店集团都与我们有愉快的合作,如万豪、四季、洲际、喜达屋、威尼斯、希尔顿、凯悦等。











电话:+86-20-38780612 传真:+86-20-38780613


Greg L Woodhall -亚洲区经理

电话:+852-53135085传真:: +44(0)87515085




电话: +86-18819810097









电话:+86-20-38780612 分机 810






电话:+86-20-38780612 分机817

Email:amanda.xu @oneida,cn







电话:+86-760-22216366传真: +86-760-22216283



Tel: 86-21-51786788   Fax:86-21-51786758



电话:86-10-87744772/ 87744773    FAX: 86-10-87744772/ 87744773




电话:+852-21479000 传真:+852-21479090


GDPR Privacy Notice

Effective May 25, 2018


This GDPR Privacy Notice is a supplement to our Privacy Policy and concerns certain personal data we have collected about residents of the countries in the European Union, consisting of the European Economic Area, Switzerland, and to the extent that the United Kingdom is no longer a member of the European Union, the United Kingdom (the “EU” or the “European Union”). It explains why we have that information, how we use and handle it, and your rights to that information, all as required by the European Union’s General Data Protection Regulation (“GDPR”). 

What personal data do we hold?

Data You Provide to Us

We may collect your personal contact information such as name, email address, phone number, and country of residence, and financial account information in order to process payment for your purchases.

Data from Others

We may receive personal data about you from our vendors or affiliates, such as your personal contact information (name, home or business address, email address, phone number, and country of residence), in the context of providing to servicing and support to our customers.

Where did we get your personal data?

We collect your personal data when you ask us to contact you, or when you place an order for our products and services.  Your failure to provide this information means we cannot fulfill your request. We may also collect your contact information when you provide it by using our Website, as well as your IP address and other information about your activity on our Website, such as what pages you visit. We may also receive personal data when we are working on the resolution to our customers’ problems.

What is our purpose for holding your personal data?

Our lawful basis for holding your information depends on the circumstances under which we acquired it:

Type of Information

Lawful Basis for Processing

Customer and prospective customer contact information collected in connection with an order or an inquiry

For fulfillment of a contract

Customer and prospective customer contact information collected for use in marketing additional products and services

Consent or Legitimate Interest

Personal data of our customers’ customers collected for use in filling orders for our products and services

For fulfillment of a contract


What we do with your personal data

We use your details so that we can communicate with you by email or phone and inform you of our services, the status of your order, or questions about payment of your invoice. We may also collect your IP address and details concerning your activity while on our Website in order to understand your interests and preferences.

The personal data we hold is stored and processed securely in line with the information security measures and guidance standard in our industry.  We have implemented appropriate technical and organizational measures designed to prevent the unauthorized disclosure of your personal data, taking into account the level of risk associated with the processing of your personal data.

If we receive your personal data in the context of providing problem solving services to our customers, we will securely accept that data, segregate it from other customer data, and limit access to the data. We will delete the data once the issue is resolved.

Cross Border personal data transfers

Your personal data may be transferred to and stored at our servers located in the United States. The United States has personal data privacy laws that are different from your country. While the United States has not received an adequacy decision from the European Union Commission, we will ensure that it is protected in a manner that is consistent with how your personal data is protected if it was processed in your country.  

What we don’t do with your personal data

We do not pass your information to anyone else apart from our business services partners as necessary to provide you with the products and services you have requested. We do not use any automated systems relating to your personal data. 

How long do we keep your personal data?

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or we have obtained your consent.

What are my personal data rights?

You have the following rights concerning your personal data that we hold and process that you can exercise at any time:


  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct personal data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the personal data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the personal data we hold about you transferred to another organization.
    • Right to object – you have the right to object to certain types of processing such as direct marketing.
    • Right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the process below.

All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.


Who do I contact if I have an issue with my personal data that you hold?

Please contact our Privacy Officer at

How do I make a complaint about how my personal data is being held or processed?

If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer as follows:


By Email.

By Mail.               The Oneida Group Inc.

                                200 S. Civic Center Drive, Suite 700

                                Columbus, Ohio 43215


                                Attention.  Privacy Officer


If you are not satisfied with our response you can complain to the data protection authority for the country in which you reside.


This GDPR Privacy Notice was last updated on May 25, 2018.