Accessibility Statement

Web Accessibility Statement


The Oneida Group cares about all our customers. We are dedicated to improving the usability and accessibility of the main website, (the "Website") ensuring that our Website content and services are accessible to persons who have disabilities .In order to accomplish this, The Oneida Group has partnered up with UsableNet Inc ("UsableNet"), who is a leading web accessibility consultant, by using its technology that will maintain and enable accessibility according to the Web Content Accessibility Guidelines (WCAG), which helps the Website conform with the Americans with Disabilities Act of 1990.

Currently, the accessibility improvement work is in the first phase of its implementation, when testing is done with users of screen readers and automatic accessibility testing tools in order to identify issues that need remediation. This remediation will be done for the Website through an "Enable Accessibility" link to make sure there is equal access to all functions and features.


Please be aware that our efforts to improve the accessibility and usability are ongoing. We anticipate the process may take several months. While we strive to make the Website as accessible as possible, our pages may not always pass online testing or validation tools. We appreciate your understanding.

Contact Us

If, at any time, you have any concerns or questions about the accessibility of any web page on the Website, feel free to contact us by phone at 1-800-263-7195 or by e-mail at  If you face an accessibility issue, then make sure to specify the nature of the issue and the webpage, and we will make all possible efforts to make the information or that page accessible for you. Thank you for visiting.>