In June we purchased a 12 place flatware set from Oneida. I started to notice that rust spots were forming on the knives.
Called Customer Service and this is where things got strange.
Apparently they have noticed this is a problem caused by the heat in the drying cycle. Their recommendation is as follows: either hand wash the knives or if I have to use the dishwasher, take out the knives before they get to the hot drying cycle. They recognize it is a defect, and BTW, not just limited to the set we bought.
I put down the phone astonished. So they are going to replace the knives and every time they rust again, replace them again.
As I said, kind of bizarre.